Operational Protocols
How We Work
Step-by-step standard operating procedures governing central warehouse logistics, regional distribution centers, and volunteer code of conduct.
Standard Operating Procedures (SOPs)
01
Morning Inventory Staging
Center supervisors verify that sealed 10kg flour bags match the day's allocated quota in the ERP portal. Damaged or wet bags are immediately quarantined.
02
Dedicated Seating & Queues
Separate shaded seating areas are maintained for elderly men and women. Beneficiaries are called individually based on their pre-issued digital token numbers.
03
Real-Time Handover Scan
Distributors enter the beneficiary's CNIC into the Portal Handover Screen, confirming handover with one click and updating central inventory in real time.
Standard Field Workflow
Operational Flowchart & Guide (طریقہ کار)
Volunteer Code of Conduct
Treat every beneficiary with extreme respect, empathy, and honor.
Zero tolerance for favoritism, cash exchange, or unauthorized bag dispensing.
Ensure drinking water and seating are available at all times during distribution drives.
Report any software discrepancies or stock mismatches immediately to the central admin.